基于平衡计分卡的医院职能部门绩效管理探讨

从职能部门绩效考核常见问题出发，借鉴企业和公共部门绩效管理方法，以平衡计分卡为主要框架，结合关键指标法构建医院职能部门绩效管理体系，同时探讨了具体指标的筛选原则、方法以及指标权重和目标值的确定方法。最后分析了职能部门平衡计分卡实施的注意事项。

Discussion on the Performance Management of Hospital Functional Departments:Based on the Balanced Scorecard

With the common problems of the functional departments assessment, learning from business and public sector performance management approach, the performance management system of the hospital functional department was constructed with the Balanced Scorecard used as the main framework and combined the Key Indicators. The principles and methods of screening specific indicator, and the determination of the index weight and the target value were discussed. Finally, the considerations of the implementation of the Balanced Scorecard on functional departments were analyzed.