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Mobile Communication in the Public Mind: Insights from Free Associations Related to Mobile Phone Base Stations
Authors:Simone Dohle  Carmen Keller  Michael Siegrist
Affiliation:ETH Zurich, Institute for Environmental Decisions (IED) , Consumer Behavior , Zurich , Switzerland
Abstract:The number of people using mobile phones has dramatically increased. At the same time, many people are unsettled about the potential health effects from the electromagnetic fields generated by mobile phone base stations. Research indicates that the risks associated with base stations are perceived differently by experts, laypeople, and base station opponents. Using a free association method, we analyzed these differences in more detail. In our first study, we found no difference between experts and laypeople but a marked distinction in the associations of opponents as opposed to the first two groups. The prevalence of free associations in a large random sample from the general population was explored via correspondence analysis in the second study. People who assign high risks to mobile communication had different, more negative associations in mind (e.g., “senselessness,” “hazard”) compared to people with low risk-perception (e.g., “mast,” “acceptance”). Our research is in line with the assumption that the affect heuristic guides risk and benefit assessments, and highlights the role of affect in risk perception and communication.
Keywords:risk perception  mobile communication  free associations  expertise  affect.
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