应用移动医疗App推进门诊预约挂号工作初探

介绍了北京协和医院应用移动医疗APP推进预约挂号工作的整体情况。结合实际经验,本文指出APP预约挂号功能在开发中应注意“一老一小”人群的使用,提高患者预约的准确性,严格遏制倒号行为,并提出可供借鉴的应对措施。

Exploration of Mobile Medical Apparatus Promoting Outpatient Appointment

The article describes the overall situation of a Grade A Tertiary Hospital of application of mobile medical APP to advance booking appointment. Combined with the practical experience, the paper points out that APP appointment registration function should pay attention to the use of "one old and one young" in the development, improving the accuracy of patient reservation and strictly containing inverted number behavior, and puts forward the available countermeasures.