Reform of Public Hospitals and the Main Role of Medical Staffs

The success of reforms to the public hospital system in China depends on the motivation and mobilization of medical staffs. Several factors are known to influence the motivation of health workers, including remuneration, acquisition of power and reputation, the ability to care for others, and the level of satisfaction. Obtaining recognition turns out to be a central factor in affecting motivation, while power and reputation fuel the health workers’ enthusiasm. Providing caring for others and level of satisfaction safeguards the enthusiasm of medical staffs. We found that the motivation of medical staffs was enhanced through institutionalized programs that reward, empower, and promote the reputation of individuals, and other factors. Through the implementation of these programs, the medical staffs of Xuzhou Central Hospital have been successfully mobilized, resulting in an improvement in performance securing the healthy growth of the hospital, which ultimately translated to better health care delivery for the people in the region.