Relationships between exhibit naturalism,animal visibility and visitor interest in a Chinese Zoo

Efforts to meet the welfare needs of captive animals (such as the provision of environmental enrichment and naturalistic furnishings) often compromise visitors’ needs (naturalistic exhibits often decrease the visibility of animals on display even though visitors pay to view them). The literature offers different predictions about how zoo visitors respond to decreased animal visibility in naturalistic exhibits but they require further evaluation. Further, visitor research is currently confined to Europe and America and studies outside these areas are limited. This paper investigates the relationships between exhibit naturalism, animal visibility and visitor interest in a Chinese Zoo. Visitor interest was observed at both naturalistic and barren exhibit designs. The study showed that the influence of animal presence on visitor behaviours was similar at both exhibit designs. Further, visitor interest was not compromised at the naturalistic exhibit when animals were not visible. The results demonstrate that the needs of animals and visitors can be balanced at naturalistic exhibits and support the transformation of exhibits to those representing naturalistic environments.     

Variation in visitor perceptions of a polar bear enclosure based on the presence of natural vs. un-natural enrichment items

A debate exists among modern zoo staff as to whether or not the addition of un-naturalistic enrichment takes away from, or even defeats, the educational messages designers are trying to incorporate in naturalistic exhibits. A visitor study was conducted at the Central Park Zoo's polar bear exhibit in order to determine whether or not the type of enrichment in an enclosure actually alters guest perceptions. Visitors were exposed to one of two enrichment treatments in the bear enclosure: Naturalistic or Un-naturalistic. The results of this study suggest that enrichment type did not alter the perceptions of visitors. However, it did identify some of the different ways adults and youths perceive animals and zoos. Additionally, the study highlighted the varying perceptions individuals have of the concept of polar bears vs. their perceptions of the captive individuals at the Central Park Zoo. Implications for enrichment usage and exhibit design are discussed. Zoo Biol 28:292–306, 2009. © 2008 Wiley-Liss, Inc.     

Examining the Impact of Naturalistic and Unnaturalistic Environmental Enrichment on Visitor Perception of Naturalness,Animal Welfare,and Conservation

Recent research shows that using different types of enrichment has little to no impact on how zoo visitors perceive the animals or the enclosure in general. The primary objective of the current research was to examine if viewing naturalistic-looking environmental enrichment (NEE) and unnaturalistic-looking environmental enrichment (UEE) has an effect on visitor perceptions of exhibit naturalness, animal welfare, and conservation, while controlling for two factors that can influence visitor perspective: animal visibility and behavior. Study 1 examined the color of enrichment: the NEE was colored to resemble a rock and the UEE was fluorescent pink. Four conditions were recorded: Naturalistic/No Animal, Naturalistic/Animal, Unnaturalistic/No Animal, and Unnaturalistic/Animal. One video was shown to 306 randomly selected visitors who then took a survey including questions on animal welfare, exhibit naturalness, and supporting conservation organizations. Naturalistic/No Animal was perceived by visitors to be the most natural environment and the best of the exhibits for an animal to live in. Study 2 examined different types of NEE and UEE. Eight photos (four with an animal and four without) showing one out of four enrichment items (naturalistic rock, wood wool bedding, traffic cone, cardboard box) were shown to 618 randomly selected visitors who then took a survey similar to study 1. Visitors rated the photos with the NEE consistently higher for questions regarding the naturalness of the exhibit, good animal welfare, and the livability of the environment. Visitors were also asked to rank the four enrichment items from best to worst, and the NEEs were ranked significantly higher than the UEEs. While there are still many unanswered questions regarding visitor perceptions of environmental enrichment in zoos, we hope that focusing on one variant such as color and examining different types of NEE and UEE can help guide future studies on this subject.     

Technology at the Zoo: The Influence of a Touchscreen Computer on Orangutans and Zoo Visitors

A computer‐controlled touchscreen apparatus (hereafter referred to as “touchscreen”) in the orangutan exhibit at Zoo Atlanta provides enrichment to the animals and allows cognitive research to take place on exhibit. This study investigated the impact of the touchscreen on orangutan behavior and visibility, as well as its impact on zoo visitors. Despite previous research suggesting that providing a single computer system may negatively affect orangutan behavior, there was not a significant increase in aggression, stereotypic, or distress‐related behaviors following the activation of the on‐exhibit touchscreen. We also investigated the possibility that zoo visitors may be negatively affected by technology because it deviates from naturalism. However, we did not find a change in stay time or overall experience rating when the computer was turned on. This research was the first to assess visitor attitudes toward technology at the zoo, and we found that visitors report highly positive attitudes about technology for both animals and visitors. If subjects visited the exhibit when the computer was turned on, they more strongly agreed that orangutans benefit from interacting with computerized enrichment. This study is the first investigation of an on‐exhibit touchscreen in group‐housed apes; our findings of no negative effects on the animals or zoo visitors and positive attitudes toward technology suggest a significant value of this practice. Zoo Biol 31:27;–39, 2012. © 2011 Wiley Periodicals, Inc.     

Cage location effects on visitor attendance at three Sacramento Zoo mangabey enclosures

Research on the effects of enrichment would do well to consider carefully location and/or visitor habituation effects on animal behavior. In the present series of studies, 19,847 visitors to the Sacramento Zoo were counted and categorized by age and sex as they appeared at each of three mangabey cages having only slightly different locations within the zoo. A cage nearest the exit/entrance received significantly more visitors (had greater attracting power) than did a cage away from the exit but on the main path, while the latter cage had more patronage than a cage that was only a few feet off the main walkway. These effects persisted through both subtle and complete changes in the animal inhabitants of the cages. These very strong effects, which are similar to those described by Melton's (Pychological Bulletin 30:720, 721, 1983; Museum News 14(3):6–8, 1936) classic “exit gradient” as well as to other possible effects of simple location (e.g., visitor habituation) are particularly important for species that are behaviorally responsive to visitors.     

Visitor Behaviors and Perceptions of Jaguar Activities

ABSTRACT

Zoo animals serve an important function in helping educate the public about their conservation needs. Despite this important function, little is understood about how visitors perceive different zoo exhibits and the animals that reside within them. In the present study, the behaviors displayed by two jaguars located at the Woodland Park Zoo were correlated with visitor behaviors and perceptions. Overall, visitors perceived their enjoyment to be lower when a jaguar was out of sight and rated the behavioral welfare of the jaguar to be lower when it was engaged in stereotypic behaviors. In addition, visitors who described a jaguar's behavior as stereotypic were significantly more likely to give lower ratings than those who perceived the jaguar to be active. It is suggested that by understanding how visitors perceive exhibited animals, zoos can address these perceptions in order to create more positive experiences for their visitors.     

Life Sciences Learning: An Approach That Promotes Progress and Respects Life

Welfare improvements for nonhuman animals should aim to satisfy the needs of visitors as well as those of the animals. Little research has been conducted, however, and existing work is confined to zoos in developed countries. This article reports the behavioral responses of Chinese visitors to environmental enrichment improvements in a zoo enclosure. Visit, viewing, and stopping behaviors significantly increased at the transformed exhibit, indicating that it provoked greater visitor interest. Furthermore, increased intragroup behaviors suggested that the exhibit probably motivated visitors to interact socially. The positive impact of the exhibit changes supports the enrichment efforts taking place in zoos around the world. The changes also provide encouragement for zoos in developing countries such as China because greater visitor interest provides a strong argument and an incentive for improving welfare standards.     

The influence of environmental enrichment on Chinese visitor behavior

Welfare improvements for nonhuman animals should aim to satisfy the needs of visitors as well as those of the animals. Little research has been conducted, however, and existing work is confined to zoos in developed countries. This article reports the behavioral responses of Chinese visitors to environmental enrichment improvements in a zoo enclosure. Visit, viewing, and stopping behaviors significantly increased at the transformed exhibit, indicating that it provoked greater visitor interest. Furthermore, increased intragroup behaviors suggested that the exhibit probably motivated visitors to interact socially. The positive impact of the exhibit changes supports the enrichment efforts taking place in zoos around the world. The changes also provide encouragement for zoos in developing countries such as China because greater visitor interest provides a strong argument and an incentive for improving welfare standards.     

Evaluation of Factors Affecting Emotional Responses in Zoo Visitors and the Impact of Emotion on Conservation Mindedness

Creating experiences for visitors that increase their biological knowledge and inspire conservation mindedness is a critical task for zoos and aquariums. A growing body of literature suggests that emotional stimulation is affected by characteristics of both the visitor and the visitor's experiences and is important for learning and inspiring pro-environmental sentiment. In this study we explored relationships between emotional experience, the factors that influence it, visitors' predispositions toward nature, and their reports of conservation mindedness after viewing three carnivore exhibits at the Bronx Zoo, USA. We surveyed visitors after they viewed tigers, African wild dogs, and spotted hyenas during baseline conditions or when the animals were given environmental enrichment to stimulate natural behavior and activity. We asked visitors to report their predispositions toward nature, the extent of positive emotional experiences they had while viewing the animals, and how the experience affected their conservation mindedness. Environmental enrichment significantly increased animal behavioral diversity, particularly for African wild dogs, and contributed to visitors reporting having had an up-close encounter with the animals, both of which affected the strength of positive emotional experiences at the exhibits. The extent of eye contact with the animal and the animal species also significantly affected emotional responses. Women reported stronger emotional experiences than men, however younger adults did not experience stronger positive emotional responses than older participants. Visitors' predispositions toward nature and emotional responses were significantly correlated. Strong predispositions toward nature and emotional experiences produced significantly stronger reports of conservation mindedness in visitors as a result of their experience at the exhibit. These findings have implications for animal husbandry, exhibit design, education, and outreach efforts for zoos.     

Visitor-directed aggression among the Gibraltar macaques

Animal parks and exhibits which offer visitors the option of close interaction with the animals displayed have been very successful with some species, including primates. However, there is always an element of risk to the visitor who enters another species' environment and interacts with its members. This risk factor may cause particular concern when the exhibit animal is a nonhuman primate because of the transmission of various zoonoses. The Barbary macaques (Macaca sylvanus) at Queen's Gate, Gibraltar, attract large numbers of tourists who are permitted to feed them. This animal-human contact sometimes results in monkeys biting visitors. Bite frequency data from hospital records for 1980–1989 and direct observations (July 1990–June 1991) form the basis of this study. Biting is a density-dependent phenomenon since monkey-visitor aggression rates increase with visitor numbers. Time of day affects bite rates, more people being bitten in the afternoon—the main visitation time. Likewise, more bites are recorded during summer months when visitor numbers are higher. A tendency towards acclimatization of the monkeys to the very large number of visitors appears after 1985. Rank correlation coefficients between visitor numbers and bites per month fall from 1985 to 1989, reflecting a drop in visitor density response. Analysis of visitor profiles indicates a negative correlation between visitor age and likelihood of being bitten. However, women are bitten significantly more than men. Average age of people bitten also varies between months. Recorded aggression levels are generally low despite no control over animal-visitor interactions, but are much higher than in similar Barbary macaque enclosures in France and Germany. The Gibraltar troop's small home range and high visitor density may explain recorded bite levels. Effective visitor education can significantly lower biting incidence.     

Lion,Ungulate, and Visitor Reactions to Playbacks of Lion Roars at Zoo Atlanta

Felids in captivity are often inactive and elusive in zoos, leading to a frustrating visitor experience. Eight roars were recorded from an adult male lion and played back over speakers as auditory enrichment to benefit the lions while simultaneously enhancing the zoo visitor experience. In addition, ungulates in an adjacent exhibit were observed to ensure that the novel location and increased frequency of roars did not lead to a stress or fear response. The male lion in this study roared more in the playback phase than in the baseline phases while not increasing any behaviors that would indicate compromised welfare. In addition, zoo visitors remained at the lion exhibit longer during playback. The nearby ungulates never exhibited any reactions stronger than orienting to playbacks, identical to their reactions to live roars. Therefore, naturalistic playbacks of lion roars are a potential form of auditory enrichment that leads to more instances of live lion roars and enhances the visitor experience without increasing the stress levels of nearby ungulates or the lion themselves, who might interpret the roar as that of an intruder.     

Ontogeny of the Locomotor Activity Rhythm in the Common Marmoset (Callithrix jacchus)

The ontogeny of locomotor activity rhythm in the common marmoset was studied in three animals, observed during infant and juvenile stages, and in adult age. Animals were kept with their families in outdoor cages under natural temperature, humidity and light cycles. Data were collected from sunrise to sunset, three consecutive days a week, at 5 min intervals randomly distributed in the clock hours, and were recorded as the total of arbitrary cage sections traveled by the animal each interval. Animal 3 was observed continuously one day a week in order to detect less than 2 h period harmonic components. Animals' weekly data series were analyzed by Fourier analysis and Siegel's test to detect significant harmonic components. Results showed a main 24 h period com ponent for all records and a secondary 8 h period component in at least 34% of animal's week data series. The power content of the 24 h component showed an increase with age, reaching some stability near the 16th week of life suggesting that this component is mature at the end of the animal's infant stage. However, for the 8 h component an oscillating pattern was observed following the environmental annual temperature cycle; this may indicate a seasonal modulation of daily locomotor activity profiles.     

Feeding live prey to zoo animals: response of zoo visitors in Switzerland

In summer 2007, with the help of a written questionnaire, the attitudes of more than 400 visitors to the zoological garden of Zurich, Switzerland, toward the idea of feeding live insects to lizards, live fish to otters, and live rabbits to tigers were investigated. The majority of Swiss zoo visitors agreed with the idea of feeding live prey (invertebrates and vertebrates) to zoo animals, both off‐ and on‐exhibit, except in the case of feeding live rabbits to tigers on‐exhibit. Women and frequent visitors of the zoo disagreed more often with the on‐exhibit feeding of live rabbits to tigers. Study participants with a higher level of education were more likely to agree with the idea of feeding live invertebrates and vertebrates to zoo animals off‐exhibit. In comparison to an earlier study undertaken in Scotland, zoo visitors in Switzerland were more often in favor of the live feeding of vertebrates. Feeding live prey can counter the loss of hunting skills of carnivores and improve the animals' well‐being. However, feeding enrichments have to strike a balance between optimal living conditions of animals and the quality of visitor experience. Our results show that such a balance can be found, especially when live feeding of mammals is carried out off‐exhibit. A good interpretation of food enrichment might help zoos to win more support for the issue, and for re‐introduction programs and conservation. Zoo Biol 29:344–350, 2010. © 2009 Wiley‐Liss, Inc.     

Activity budget and spatial distribution of Bennett's wallabies (Macropus rufogriseus) in open versus closed exhibit designs

Although many studies investigating the impacts of zoo exhibit designs on captive animals exist, none have been performed on how they influence the behavior and welfare of captive Bennett's wallabies (Macropus rufogriseus). Here, we assess the impact of exhibit design on the activity budget and spatial distribution of Bennett's wallabies. We compared animal behavior in two open exhibits (i.e. physical interaction between animals and visitors permitted) to two closed exhibits (i.e. physical interaction between animals and visitors prohibited). Behavioral data were collected using focal sampling, and spatial distribution was recorded on exhibit maps at regular time intervals. We found a significant increase in feeding and interactive behaviors in closed exhibits in comparison to open exhibits. However, other behaviors such as resting, locomotion, and vigilance did not vary with design. Functional use of space was similar between both designs; however, the effect of habituation may be relevant to consider in future studies. Although some support for visitor effects were present, our study provided no evidence for strong impacts of exhibit design on Bennett's wallaby welfare. Our study emphasizes the need for additional research into the impacts of how zoo environments affect Bennett's wallaby behavior and welfare.     

To hunt or not to hunt? A feeding enrichment experiment with captive large felids

It is often difficult to promote the successful performance of feeding behaviors in zoos, especially for carnivores. Feeding enrichment provides these opportunities and often improves behavioral indications of an animal's well‐being and the experience of the zoo visitor. The effectiveness of two different feeding enrichment techniques was evaluated on five subjects in two species of felids: African lions and Sumatran tigers. The activity budgets of each cat were compared before, during, and after enrichment, focusing on activity levels, frequency and variety of feeding behaviors, and occurrence of stereotypic behaviors. The presentation of live fish increased the variety and frequency of feeding behaviors, while presentation of horse leg bones increased the frequency of these behaviors. Fish reduced the tigers' stereotypic behavior from 60% of scans to 30% of scans on the day of presentation, and this change was maintained for 2 days following enrichment. Bone presentation also reduced stereotypic behavior and increased nonstereotypic activity in both species. Both of these techniques appear to have sustained effects on behavior lasting at least 2 days after presentation, which may indicate their ability to alter the animals' underlying activity patterns. Zoo Biol 22:189–198, 2003. © 2003 Wiley‐Liss, Inc.     

Die neue Gibbon-Anlage im NaturZoo Rheine

A new enclosure for White-handed Gibbons was opened at NaturZoo Rheine, Germany, on 6. May 2007. The exhibit design follows the island enclosure type. The enclosure is remarkable by its size of 1.200 m². The room above this surface is richly structured by poles, stems and ropes up to 8 m high. Additionally there is a lush vegetation of bamboo, bushes, vines and also some living trees. The islands are connected to a house with two indoor-rooms and an off-exhibit outdoor cage. The whole enclosure and the surrounding landscape fit in very well in the natural layout of the zoo-landscape.Some observations on use of the enclosure by the gibbons as well as maintenance experiences are given. Also the responses of the visitors to the new exhibit are commented.A summary on the maintenance of gibbons in zoos in general and in NaturZoo Rheine is added.     

Visitor behavior in the National Zoo's reptile house

Visitor behavior was evaluated in the National Zoo's reptile house. Nearly 600 visitors were tracked; time spent in the house and time spent looking at exhibits were noted. These parameters were investigated by sex, age, and type of visitor grouping. The most looked-at exhibits were determined. For 573 visitors, the mean time in the reptile house was 14.7 minutes. Only about 8 minutes was spent looking at exhibits, and this time was strikingly similar for age, sex, and group type. Time spent looking at exhibits was negatively correlated with visitor density. Amphibians and lizards were looked at for less time than snakes and turtles. Crocodilians were looked at longer than the other taxonomic groups, while larger animals in all groups were looked at longer than smaller ones. This study and other similar studies imply that the public does not respond to exhibits with the expected interest and enthusiasm. It is hoped that with a better understanding of the public through research, zoo staff can improve visitor interest in the exhibits.     

Postoccupancy evaluation of staff,visitors, and three species of animals in a zoo setting

Postoccupancy evaluation (POE) was used to assess newly constructed zoo exhibits from the perspective of three user groups: zoo staff, zoo visitors, and the animals. Staff represents a generally understudied user group in zoo-based POEs. We asked staff to rate the animals' space, the visitors' space, and the staff's space at previous and new exhibits. We also compared zoo visitors' ratings of the animals' behavior and environments, overall exhibit impressions, and the time visitors spent viewing previous and new exhibits. Lastly, we compared activity and space use of a Komodo dragon (Varanus komodoensis), two red pandas (Ailurus fulgens), and one rhinoceros (Rhinoceros unicornis) in their previous and new exhibits. Staff rated animal, visitor, and staff areas higher at the new exhibits compared to the previous exhibits. Visitors also rated several factors higher and spent more time at the new exhibits. The most naturalistic exhibit received the most favorable ratings in all categories and animal activity increased visitor stay time. We found that red pandas were less active in their new exhibit, and the Komodo dragon and rhino showed no difference in activity. The red pandas and the Komodo dragon used more available space in their new exhibits; however, we recommend using Electivity index to examine resource preferences for these species, whose enclosure use has been less studied than large mammals. We emphasize the importance of including staff in zoo-based POE, make other recommendations for future POE studies, and discuss various factors that could have influenced our results.     

Effect of felid activity on zoo visitor interest

The extent to which the presence of zoo visitors influences animal behavior, and the ways in which animal activity influences visitor interest and perception, are of great interest to zoological parks. Visitors have been variously characterized as being enriching for zoo animals, as being stressors, and generally as influencing behavior in measurable ways. Most studies have focused on primates, and have assumed a “visitor effect” paradigm (i.e., visitors influence animal behavior). Here we present findings from a study of a nonprimate group (felids), and examine the “visitor attraction” model, which assumes that visitors are attracted to active animals. We assessed visitor interest and number at seven cat exhibits at the Brookfield Zoo during the spring and summer of 2002. Data were collected during 1‐min scans of each exhibit at 10‐min intervals. The results indicate that visitor presence per se did not influence cat activity, and that visitor interest was generally greater when cats were active. Various species differences may be explained by visitor familiarity with the species, variations in exhibit design, and species‐specific activity budgets. We conclude that the visitor attraction model may be more appropriate for taxa, such as large cats, that tend naturally to be largely inactive and to respond little (if at all) to visitor disturbances or efforts to engage. The relationship must be viewed as bidirectional: visitors influence animal behavior, and animal behavior influences visitor interest. However, the strength and primary direction of this relationship is likely taxon‐specific. We suggest that a visitor attraction model may be more appropriate not only for felids, but for other taxa with similar behavioral patterns and responses as well. Zoo Biol 22:587–599, 2003. © 2003 Wiley‐Liss, Inc.     

Visitor circulation and nonhuman animal welfare: an overlooked variable?

This article investigates visitor circulation and behaviors within a gallery of primate exhibits in relation to their possible implications for nonhuman animal welfare. When entering a primate house, the majority of visitors (84%) turned right, a pattern upheld throughout all times of the day. These findings demonstrate the existence of the “right-turn ”principle, a concept previously identified and investigated in the museum setting. The existence of this circulation pattern in zoos has important implications for the practical management of animal welfare issues because unbalanced or large numbers of visitors at specific enclosures could present a stressful influence. The “direction bias ”could not be attributed to demographic or behavioral traits, therefore suggesting that the principle, like similar findings from museum research, generalizes across visitor populations and, therefore, zoos. A visitor sample at another exhibit (located outside the exhibit gallery) did not display a direction bias, suggesting that the marked circulation pattern may be specific to exhibit galleries. The article discusses the significance and consequences of visitor circulation with respect to visitor management and animal welfare.