Relationships between exhibit naturalism,animal visibility and visitor interest in a Chinese Zoo

Efforts to meet the welfare needs of captive animals (such as the provision of environmental enrichment and naturalistic furnishings) often compromise visitors’ needs (naturalistic exhibits often decrease the visibility of animals on display even though visitors pay to view them). The literature offers different predictions about how zoo visitors respond to decreased animal visibility in naturalistic exhibits but they require further evaluation. Further, visitor research is currently confined to Europe and America and studies outside these areas are limited. This paper investigates the relationships between exhibit naturalism, animal visibility and visitor interest in a Chinese Zoo. Visitor interest was observed at both naturalistic and barren exhibit designs. The study showed that the influence of animal presence on visitor behaviours was similar at both exhibit designs. Further, visitor interest was not compromised at the naturalistic exhibit when animals were not visible. The results demonstrate that the needs of animals and visitors can be balanced at naturalistic exhibits and support the transformation of exhibits to those representing naturalistic environments.     

Variation in visitor perceptions of a polar bear enclosure based on the presence of natural vs. un-natural enrichment items

A debate exists among modern zoo staff as to whether or not the addition of un-naturalistic enrichment takes away from, or even defeats, the educational messages designers are trying to incorporate in naturalistic exhibits. A visitor study was conducted at the Central Park Zoo's polar bear exhibit in order to determine whether or not the type of enrichment in an enclosure actually alters guest perceptions. Visitors were exposed to one of two enrichment treatments in the bear enclosure: Naturalistic or Un-naturalistic. The results of this study suggest that enrichment type did not alter the perceptions of visitors. However, it did identify some of the different ways adults and youths perceive animals and zoos. Additionally, the study highlighted the varying perceptions individuals have of the concept of polar bears vs. their perceptions of the captive individuals at the Central Park Zoo. Implications for enrichment usage and exhibit design are discussed. Zoo Biol 28:292–306, 2009. © 2008 Wiley-Liss, Inc.     

Life Sciences Learning: An Approach That Promotes Progress and Respects Life

Welfare improvements for nonhuman animals should aim to satisfy the needs of visitors as well as those of the animals. Little research has been conducted, however, and existing work is confined to zoos in developed countries. This article reports the behavioral responses of Chinese visitors to environmental enrichment improvements in a zoo enclosure. Visit, viewing, and stopping behaviors significantly increased at the transformed exhibit, indicating that it provoked greater visitor interest. Furthermore, increased intragroup behaviors suggested that the exhibit probably motivated visitors to interact socially. The positive impact of the exhibit changes supports the enrichment efforts taking place in zoos around the world. The changes also provide encouragement for zoos in developing countries such as China because greater visitor interest provides a strong argument and an incentive for improving welfare standards.     

The influence of environmental enrichment on Chinese visitor behavior

Welfare improvements for nonhuman animals should aim to satisfy the needs of visitors as well as those of the animals. Little research has been conducted, however, and existing work is confined to zoos in developed countries. This article reports the behavioral responses of Chinese visitors to environmental enrichment improvements in a zoo enclosure. Visit, viewing, and stopping behaviors significantly increased at the transformed exhibit, indicating that it provoked greater visitor interest. Furthermore, increased intragroup behaviors suggested that the exhibit probably motivated visitors to interact socially. The positive impact of the exhibit changes supports the enrichment efforts taking place in zoos around the world. The changes also provide encouragement for zoos in developing countries such as China because greater visitor interest provides a strong argument and an incentive for improving welfare standards.     

Visitors' perceptions of zoo‐housed lesser anteater (Tamandua tetradactyla) welfare: Observation plays a larger role than a brief informative talk

There is a growing ethical concern in modern society about animals' quality of life. We hypothesize that zoo visitors' perception of zoo animal welfare, particularly in the case of lesser anteaters, changes positively after listening to scientific information. Visitors observing active lesser anteaters in their enclosures at Córdoba Zoo (Argentina) were asked to respond to a questionnaire about animal welfare. The treatment group (T) answered the questionnaire after listening to a brief informative talk based on local scientific studies on lesser anteaters. The control group (C) answered the questionnaire without hearing the informative talk. Visitors (87.2%) considered biological, sanitary, and sociocultural aspects to be necessary conditions for optimum wild zoo‐housed animal welfare. The majority of visitors considered that natural surroundings provide the highest level of welfare for wild animals. Visitors in the T group ranked the zoo as providing a higher level of animal welfare than those in group C. In reference to management measurements, the T group agreed on the positive effect of the application of environmental enrichment (Likert Medians: C = 4 and T = 5; p = .0443). On the basis of their perception, most visitors in both groups stated that the lesser anteaters at Córdoba Zoo appeared to be in a good state of welfare. We interpret this as meaning that, what these Córdoba zoo visitors personally perceived while observing the lesser anteaters carried greater weight than what they learned from the informative talk, though the talk did slightly affect their opinion.     

Effect of felid activity on zoo visitor interest

The extent to which the presence of zoo visitors influences animal behavior, and the ways in which animal activity influences visitor interest and perception, are of great interest to zoological parks. Visitors have been variously characterized as being enriching for zoo animals, as being stressors, and generally as influencing behavior in measurable ways. Most studies have focused on primates, and have assumed a “visitor effect” paradigm (i.e., visitors influence animal behavior). Here we present findings from a study of a nonprimate group (felids), and examine the “visitor attraction” model, which assumes that visitors are attracted to active animals. We assessed visitor interest and number at seven cat exhibits at the Brookfield Zoo during the spring and summer of 2002. Data were collected during 1‐min scans of each exhibit at 10‐min intervals. The results indicate that visitor presence per se did not influence cat activity, and that visitor interest was generally greater when cats were active. Various species differences may be explained by visitor familiarity with the species, variations in exhibit design, and species‐specific activity budgets. We conclude that the visitor attraction model may be more appropriate for taxa, such as large cats, that tend naturally to be largely inactive and to respond little (if at all) to visitor disturbances or efforts to engage. The relationship must be viewed as bidirectional: visitors influence animal behavior, and animal behavior influences visitor interest. However, the strength and primary direction of this relationship is likely taxon‐specific. We suggest that a visitor attraction model may be more appropriate not only for felids, but for other taxa with similar behavioral patterns and responses as well. Zoo Biol 22:587–599, 2003. © 2003 Wiley‐Liss, Inc.     

Visitor Perceptions of Captive,Endangered Barbary Macaques (Macaca sylvanus) Used as Photo Props in Jemaa El Fna Square,Marrakech, Morocco

ABSTRACT

Visitors to Jemaa El Fna Square can pay to have their photograph taken with Barbary macaques. Our aim was to characterize visitors’ perceptions of such photo props, enabling demand-reducing interventions to be targeted appropriately and destination managers to maintain or enhance the visitor experience. Visitors to Jemaa El Fna (n = 513) were surveyed using a 25-item questionnaire including closed and open questions. Most visitors (88%) neither intended to use macaque photo props nor did; 7% either intended to or did use photo props; while 5% both used photo props and had intended to do so. Moroccans were more likely than foreigners to use macaque photo props or intend to do so. Among international visitors, those who had their photo taken or intended to were younger, with a lower level of education and lower income than those who neither had their photo taken nor intended to. Visitors who did not use photo props pitied the animals’ treatment, disapproved of captivity or exploitation, had concerns over hygiene or safety, and disliked trader harassment. Visitors who did use photo props valued novelty and contact with the animal, although half of them also described negative experiences including trader harassment and animal mistreatment. While 16% felt the presence of macaques makes Marrakech lively and interesting, 40% recognized risks to health and safety, and 57% thought Marrakech would be a better place without macaque photo props. Although 66% agreed the practice should be illegal, 80% were unaware that it is illegal. Only 25% correctly identified the Barbary macaque as endangered. Macaque photo props undermine current conservation objectives and legislation, contribute to Disneyfication of macaques, and may threaten the image of the destination; however, their appeal to a minority of visitors indicates a desire to interact with animals, which visitor education might divert toward more responsible tourism.     

Visitor Circulation and Nonhuman Animal Welfare: An Overlooked Variable?

This article investigates visitor circulation and behaviors within a gallery of primate exhibits in relation to their possible implications for nonhuman animal welfare. When entering a primate house, the majority of visitors (84%) turned right, a pattern upheld throughout all times of the day. These findings demonstrate the existence of the "right-turn" principle, a concept previously identified and investigated in the museum setting. The existence of this circulation pattern in zoos has important implications for the practical management of animal welfare issues because unbalanced or large numbers of visitors at specific enclosures could present a stressful influence. The "direction bias" could not be attributed to demographic or behavioral traits, therefore suggesting that the principle, like similar findings from museum research, generalizes across visitor populations and, therefore, zoos. A visitor sample at another exhibit (located outside the exhibit gallery) did not display a direction bias, suggesting that the marked circulation pattern may be specific to exhibit galleries. The article discusses the significance and consequences of visitor circulation with respect to visitor management and animal welfare.     

Visitor circulation and nonhuman animal welfare: an overlooked variable?

This article investigates visitor circulation and behaviors within a gallery of primate exhibits in relation to their possible implications for nonhuman animal welfare. When entering a primate house, the majority of visitors (84%) turned right, a pattern upheld throughout all times of the day. These findings demonstrate the existence of the “right-turn ”principle, a concept previously identified and investigated in the museum setting. The existence of this circulation pattern in zoos has important implications for the practical management of animal welfare issues because unbalanced or large numbers of visitors at specific enclosures could present a stressful influence. The “direction bias ”could not be attributed to demographic or behavioral traits, therefore suggesting that the principle, like similar findings from museum research, generalizes across visitor populations and, therefore, zoos. A visitor sample at another exhibit (located outside the exhibit gallery) did not display a direction bias, suggesting that the marked circulation pattern may be specific to exhibit galleries. The article discusses the significance and consequences of visitor circulation with respect to visitor management and animal welfare.     

Visitor effects on a zoo population of California sea lions (Zalophus californianus) and harbor seals (Phoca vitulina)

The effects of visitor presence on zoo and aquarium animals have become increasingly well studied, using measures such as behavioral responses and exhibit usage. Many taxa remain underrepresented in this literature; this is the case for marine mammals, despite widespread public concern for their welfare in managed care settings. The current study therefore used behavioral activity budgets and exhibit usage to assess the responses of California sea lions (Zalophus californianus) and harbor seals (Phoca vitulina) to visitors at the Seal Cove exhibit at Six Flags Discovery Kingdom, Vallejo CA. Data was collected via focal follow video recordings over the summer season of 2016, and analyzed using MANCOVAs, discriminant analyses, and modified Spread of Participation Indices. The sea lions showed no significant changes in behavior when visitors were present, but did show greater preference for the water bordering visitor viewing areas during these times. Two sea lions gave birth during the study period, and showed greater preference for land areas both adjacent to and out of sight of visitors when nursing compared to while pregnant. In contrast, the harbor seals showed significant behavioral changes in the presence of visitors, including increased vigilance and feeding. This was associated with increased preferential use of water areas adjacent to the visitor viewing area. Visitors were able to purchase fish to throw to the animals, which likely contributed to the differences observed. Overall, this study found little evidence for negative visitor impacts on two pinniped species in a zoo setting.     

Lion,Ungulate, and Visitor Reactions to Playbacks of Lion Roars at Zoo Atlanta

Felids in captivity are often inactive and elusive in zoos, leading to a frustrating visitor experience. Eight roars were recorded from an adult male lion and played back over speakers as auditory enrichment to benefit the lions while simultaneously enhancing the zoo visitor experience. In addition, ungulates in an adjacent exhibit were observed to ensure that the novel location and increased frequency of roars did not lead to a stress or fear response. The male lion in this study roared more in the playback phase than in the baseline phases while not increasing any behaviors that would indicate compromised welfare. In addition, zoo visitors remained at the lion exhibit longer during playback. The nearby ungulates never exhibited any reactions stronger than orienting to playbacks, identical to their reactions to live roars. Therefore, naturalistic playbacks of lion roars are a potential form of auditory enrichment that leads to more instances of live lion roars and enhances the visitor experience without increasing the stress levels of nearby ungulates or the lion themselves, who might interpret the roar as that of an intruder.     

Public perceptions of behavioral enrichment: Assumptions gone awry

More and more, zoos are integrating behavioral enrichment programs into their management routines. Given the newness of such programs on an official level, however, there are an increasing number of enrichment decisions based on assumption. Enrichment is typically not provided on exhibit, especially for exhibits considered to be more naturalistic, because it is assumed to affect visitors' experience negatively. To test that assumption, visitors were interviewed in front of four exhibits—an outdoor barren grotto, an outdoor vegetated grotto, an indoor immersion exhibit, and an outdoor traditional cage—each with either natural, nonnatural or no enrichment objects present. Specifically, we wanted to know whether (1) the exhibit's perceived educational message, (2) the animal's perceived “happiness,” and (3) the visitor perceptions of enrichment, the naturalism of animal's behavior, and zoo animal well-being changed as a function of object type. Overall, the type of enrichment object had little impact on visitor perceptions. In the outdoor barren grotto, only visitor perceptions of exhibit naturalism were affected by object type. In the outdoor vegetated grotto, object type influenced visitors perceptions of enrichment and exhibit naturalism. For the indoor immersion exhibit, general perceptions of enrichment and the perceived naturalism of the animal's behavior were affected. Finally, in the outdoor traditional cage, perceived educational message and general perceptions of enrichment changed as a function of object type. Zoo Biol 17:525–534, 1998. © 1998 Wiley-Liss, Inc.     

Visitor influence on the behavior of captive greater rheas (Rhea americana, Rheidae Aves)

Visitors can affect and reduce the welfare of nonhuman animals. The Belo Horizonte Zoo, Brazil, had a group of greater rheas intended for reintroduction to the wild. Because this group received public visitation, evaluating its effect on the birds' behavior and welfare was important. The study conducted 60 hr of behavioral observations: 30 with, and 30 without, visitors in front of the birds' enclosure. The study, conducted April-December 2009, collected data using scan sampling with instantaneous recording of behavior every minute. The study collected data on public behavior, visitor density, and time spent observing the birds. More than 4,000 persons visited the birds' enclosure: 9.86 s average time spent. Public behaviors most expressed were walking-watching-talking and stopped-watching-talking; visitors or not, greater rheas' most expressed behaviors (inversed between treatments) were foraging and walking alert; defecating/urinating and other behaviors differed statistically between treatments. Walking alert was most expressed in the presence of visitors; defecating/urinating and other behaviors were most expressed in their absence. Greater rheas seemed to habituate to visitors. Birds' behaviors differed little in visitors' presence or absence.     

Postoccupancy evaluation of staff,visitors, and three species of animals in a zoo setting

Postoccupancy evaluation (POE) was used to assess newly constructed zoo exhibits from the perspective of three user groups: zoo staff, zoo visitors, and the animals. Staff represents a generally understudied user group in zoo-based POEs. We asked staff to rate the animals' space, the visitors' space, and the staff's space at previous and new exhibits. We also compared zoo visitors' ratings of the animals' behavior and environments, overall exhibit impressions, and the time visitors spent viewing previous and new exhibits. Lastly, we compared activity and space use of a Komodo dragon (Varanus komodoensis), two red pandas (Ailurus fulgens), and one rhinoceros (Rhinoceros unicornis) in their previous and new exhibits. Staff rated animal, visitor, and staff areas higher at the new exhibits compared to the previous exhibits. Visitors also rated several factors higher and spent more time at the new exhibits. The most naturalistic exhibit received the most favorable ratings in all categories and animal activity increased visitor stay time. We found that red pandas were less active in their new exhibit, and the Komodo dragon and rhino showed no difference in activity. The red pandas and the Komodo dragon used more available space in their new exhibits; however, we recommend using Electivity index to examine resource preferences for these species, whose enclosure use has been less studied than large mammals. We emphasize the importance of including staff in zoo-based POE, make other recommendations for future POE studies, and discuss various factors that could have influenced our results.     

Influence of zoo visitor presence on the behavior of captive Indian gaur (Bos gaurus gaurus) in a zoological park

Visitors to zoos can be a source of potential disturbance and stress to some captive, nonhuman animals in the wild. To determine the influence of visitor presence on captive bison (Bos gaurus gaurus), the study analyzed the behavior of 4 individuals at the Arignar Anna Zoological Park, India. The study often observed the behavior of the animals on visitor-present days and on days when visitors were absent. In the presence of zoo visitors, the bison showed a higher level of intragroup aggression and moving behavior. In contrast, the bison rested more when no visitors were present. The results revealed that the presence of zoo visitors significantly influenced the behavior of captive bison and thereby may have affected their welfare.     

Evaluation of Factors Affecting Emotional Responses in Zoo Visitors and the Impact of Emotion on Conservation Mindedness

Creating experiences for visitors that increase their biological knowledge and inspire conservation mindedness is a critical task for zoos and aquariums. A growing body of literature suggests that emotional stimulation is affected by characteristics of both the visitor and the visitor's experiences and is important for learning and inspiring pro-environmental sentiment. In this study we explored relationships between emotional experience, the factors that influence it, visitors' predispositions toward nature, and their reports of conservation mindedness after viewing three carnivore exhibits at the Bronx Zoo, USA. We surveyed visitors after they viewed tigers, African wild dogs, and spotted hyenas during baseline conditions or when the animals were given environmental enrichment to stimulate natural behavior and activity. We asked visitors to report their predispositions toward nature, the extent of positive emotional experiences they had while viewing the animals, and how the experience affected their conservation mindedness. Environmental enrichment significantly increased animal behavioral diversity, particularly for African wild dogs, and contributed to visitors reporting having had an up-close encounter with the animals, both of which affected the strength of positive emotional experiences at the exhibits. The extent of eye contact with the animal and the animal species also significantly affected emotional responses. Women reported stronger emotional experiences than men, however younger adults did not experience stronger positive emotional responses than older participants. Visitors' predispositions toward nature and emotional responses were significantly correlated. Strong predispositions toward nature and emotional experiences produced significantly stronger reports of conservation mindedness in visitors as a result of their experience at the exhibit. These findings have implications for animal husbandry, exhibit design, education, and outreach efforts for zoos.     

Visitor Influence on the Behavior of Captive Greater Rheas (Rhea americana,Rheidae Aves)

Visitors can affect and reduce the welfare of nonhuman animals. The Belo Horizonte Zoo, Brazil, had a group of greater rheas intended for reintroduction to the wild. Because this group received public visitation, evaluating its effect on the birds' behavior and welfare was important. The study conducted 60 hr of behavioral observations: 30 with, and 30 without, visitors in front of the birds' enclosure. The study, conducted April–December 2009, collected data using scan sampling with instantaneous recording of behavior every minute. The study collected data on public behavior, visitor density, and time spent observing the birds. More than 4,000 persons visited the birds' enclosure: 9.86 s average time spent. Public behaviors most expressed were walking-watching-talking and stopped-watching-talking; visitors or not, greater rheas' most expressed behaviors (inversed between treatments) were foraging and walking alert; defecating/urinating and other behaviors differed statistically between treatments. Walking alert was most expressed in the presence of visitors; defecating/urinating and other behaviors were most expressed in their absence. Greater rheas seemed to habituate to visitors. Birds' behaviors differed little in visitors' presence or absence.     

An hourly variation in zoo visitor interest: measurement and significance for animal welfare research

A methodological difficulty facing welfare research on nonhuman animals in the zoo is the large number of uncontrolled variables due to variation within and between study sites. Zoo visitors act as uncontrolled variables, with number, density, size, and behavior constantly changing. This is worrisome because previous research linked visitor variables to animal behavioral changes indicative of stress. There are implications for research design: Studies not accounting for visitors' effect on animal welfare risk confounding (visitor) variables distorting their findings. Zoos need methods to measure and minimize effects of visitor behavior and to ensure that there are no hidden variables in research models. This article identifies a previously unreported variable—hourly variation (decrease) in visitor interest—that may impinge on animal welfare and validates a methodology for measuring it. That visitor interest wanes across the course of the day has important implications for animal welfare management; visitor effects on animal welfare are likely to occur, or intensify, during the morning or in earlier visits when visitor interest is greatest. This article discusses this issue and possible solutions to reduce visitor effects on animal well-being.     

Influence of Zoo Visitor Presence on the Behavior of Captive Indian Gaur (Bos gaurus gaurus) in a Zoological Park

Visitors to zoos can be a source of potential disturbance and stress to some captive, nonhuman animals in the wild. To determine the influence of visitor presence on captive bison (Bos gaurus gaurus), the study analyzed the behavior of 4 individuals at the Arignar Anna Zoological Park, India. The study often observed the behavior of the animals on visitor-present days and on days when visitors were absent. In the presence of zoo visitors, the bison showed a higher level of intragroup aggression and moving behavior. In contrast, the bison rested more when no visitors were present. The results revealed that the presence of zoo visitors significantly influenced the behavior of captive bison and thereby may have affected their welfare.     

An Hourly Variation in Zoo Visitor Interest: Measurement and Significance for Animal Welfare Research

A methodological difficulty facing welfare research on nonhuman animals in the zoo is the large number of uncontrolled variables due to variation within and between study sites. Zoo visitors act as uncontrolled variables, with number, density, size, and behavior constantly changing. This is worrisome because previous research linked visitor variables to animal behavioral changes indicative of stress. There are implications for research design: Studies not accounting for visitors' effect on animal welfare risk confounding (visitor) variables distorting their findings. Zoos need methods to measure and minimize effects of visitor behavior and to ensure that there are no hidden variables in research models. This article identifies a previously unreported variable—hourly variation (decrease) in visitor interest—that may impinge on animal welfare and validates a methodology for measuring it. That visitor interest wanes across the course of the day has important implications for animal welfare management; visitor effects on animal welfare are likely to occur, or intensify, during the morning or in earlier visits when visitor interest is greatest. This article discusses this issue and possible solutions to reduce visitor effects on animal well-being.